Business Analyst
- IDS Infotech
- 4 - 6 years
- Mohali, Chandigarh
- 8 months ago
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Job Description
We are seeking a dynamic Business Analyst to join our IDS Software Services Business team. The ideal candidate will play a crucial role in understanding client needs, gathering requirements, and translating them into actionable insights and solutions. This position involves pre-sales activities (client and market research, supporting sales teams with solution demonstrations, proposal development) and post-sales activities (project initiation, requirements analysis, product roadmap, wireframes/Figma designs, ongoing client support) along with creating presentations and documents for PoCs, products, etc.
Responsibilities:
- Collaborate with sales teams to understand client requirements and tailor proposals and presentations.
- Conduct feasibility studies and gap analyses to define project scopes.
- Gather and analyze business and functional requirements.
- Develop BRDs, SRS, and FRS documents.
- Lead stakeholder workshops and interviews to validate solutions.
- Ensure accurate translation of requirements into technical specifications.
- Assist in project planning and resource allocation.
- Provide post-sales support, managing change requests, and ensuring client satisfaction.
- Support all phases of the SDLC from business case creation to support.
- Present data analysis findings to project teams and stakeholders.
- Manage evolving business priorities and multiple projects in a fast-paced environment.
- Worked with AI/ML and understanding of Healthcare (RCM, Denial, Claim process), Content Management and Publishing will be an added advantage.
- Produce high-level solution design documents and detailed business rules documentation.
Requirements:
- Proven experience as a Business Analyst or similar role.
- Strong organizational, problem-solving, and IT skills.
- Ability to communicate professionally with clients, executives, and developers.
- Understanding of SaaS businesses and KPIs.
- Familiarity with agile methodologies (Scrum, Kanban).
- Proficiency in tools like Figma, Confluence, CRM systems, Balsamic, JIRA, and MS Office.
- Understanding of common software tech stack.
Skills and Competencies:
- Analytical problem-solving abilities.
- Strong interpersonal and consultative skills.
- Proficiency in oral and written communication.
- Creative thinking and problem-solving approach.
- Basic software knowledge and programming language familiarity.
- Understanding of databases and networks.
- Expertise in stakeholder analysis, cost-benefit analysis, requirements engineering, and process modeling.
- Strong client interaction skills, including empathy, active listening, and conflict resolution.
- Ability to define, monitor, and report on key metrics and KPIs.
- Experience providing training or mentorship to junior team members.
- Conducting handshake meetings and market research.
- Performing SWOT analysis and resolving queries.
- Creating prototypes and vision documents.
- Documenting BRDs, SRS, FRS, and user stories.
- Conducting GAP analysis and managing change requests.
- Experience in pre-sales activities, such as product demonstrations and proposal creation.
- Ability to manage multiple projects and adapt to changing priorities.
Qualifications:
- Bachelors degree in Business Administration, Computer Science, or a related field.
- Certification in Business Analysis (e.g., CBAP) is a plus.
Job Classification
Industry: BankingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: IDS InfotechLocation(s): Mohali, Chandigarh
Keyskills: Business analysis Figma Confluence SaaS Balsamic JIRA CRM systems
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IDS Infotech
Established in 1989, IDS Infotech Ltd. (IDS), has been a preferred Business Process Management and Software Solution provider to Fortune 500 companies and AM100 law firms worldwide for over two decades. A team of over 1,000 trained and skilled professionals, work round-the-clock to deliver quality s...
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