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Infrastructure Engineering Associate Advisor - HIH - Evernorth @ Cigna

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 Infrastructure Engineering Associate Advisor - HIH - Evernorth

Job Description

posted onPosted 12 Days Agojob requisition id25005055Infrastructure Associate Advisor - CMDB
Section 2Position OverviewProvide a concise summary of the position, its purpose, and its importance within the company.Section 1Job TitleClearly state the positions title to convey the role and level of responsibility.Position OverviewIn this role, you will provide hands-on software engineering and system architecture leadership for one of our Behavioral Health and Care Solutions Delivery teams. You will be working on several of the largest Technology initiatives for Evernorth? targeted at revolutionizing Health Services and Healthcare Delivery system in the United States. The focus of the work is to continue to enhance our market winning capabilities in the Behavioral Health and Care Solutions space.The Evernorth?Technology strategy is fully aligned with our business strategy, resulting in an opportunity for you to influence in various directions this includes technologybusiness direction but also recruiting and mentoring employees and influencing selection of and relationships with vendor resources to ultimately build and contribute within a world class Delivery Vertical.This is a hands-on position with visibility to the highest levels of Evernorth? management who are motivated to see the successful results of our efforts. The solution focuses on enabling this change using CMDB discovery and automation tools, including Ansible, Phython and Powershell.Section 3ResponsibilitiesClearly outline the primary duties and tasks associated with the role. Use action verbs (i.e., lead, drive, analyze, assess, research, etc.) to convey expectations.ResponsibilitiesThe technology organization relies on the CMDB team for ensuring accurate near real-time representation of CI states, properties, and relationships. Candidates will be expected to act as a subject matter expert in the ServiceNow platform and core CMDB concepts/technologies. Day to day responsibilities will include, but are not limited to:
  • The creation of automated discovery plans with ownership of discovery support
  • Maintaining CMDB includingdata updates, CI creation/retirement, integration maintenance (service graph connectors and custom)
  • Integrating the CMDB with other books of records across the technology organization
  • Driving service owners across the technology to ensure the CMDB remains healthy and up to date
  • Identifying key performance indicators and developing dashboards capable of tracking CMDB health and identifying areas where focus is needed
    • QualificationsRequired Skills:
  • Strong written and verbal communication skills with the ability to interact with all levels of the organization.
  • Strong influencing/negotiation skills.
  • Strong interpersonal/relationship management skills.
  • Strong time and project management skills.
  • Familiarity with most of the following technologies- JavaScript, Angular
  • Familiarity with agile methodology including SCRUM team leadership.
  • Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.
    • Required Experience & Education:
  • 8-11 Years of experience required.
  • Batchelors degree or equivalent work experience required
  • 10+ years experience managing CMDB discovery execution and patterns.
  • 5+ years experience in automation technologiesAnsible, Phython and Powershell.
  • 5+ years experience in CMDB management in ServiceNow
  • ITIL v3+ certification
  • Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions.
  • Excellent oral and written communication skills.
  • Demonstrated ability to define and develop customized solutions that meet business requirements.
  • Demonstrated ability to prioritize workload and meet project deadlines.
  • Ability to adapt in a dynamic work environment and make independent decisions.
  • ?Willingness to work a flexible schedule to accommodate project deadlines andor after-hours support.
    • Desired Experience:?
  • Peer leadership
  • Ability to work independently and drive positive outcomes through collaboration across the technology organization

    • Passion for customer experience and service managementLocation & Hours of Work
  • (Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)
    • About Evernorth Health Services

    Job Classification

    Industry: Software Product
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Head - Engineering
    Employement Type: Full time

    Contact Details:

    Company: Cigna
    Location(s): Hyderabad

    + View Contact

    Keyskills:   project management python cmdb relationship management powershell c++ c software development javascript change management ansible system analysis angular servicenow java itsm incident management system architecture linux agile aws creativity itil

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