JD FOR Outbound Role - OCC/ credit card
Roles and Responsibility
Call out customers for selling products and also guide them for credit card procedure
Raise Request & Complaints on behalf of the customer in the CRM tool.
Generate leads and educate customers about new products & their benefits.
Maintain and adhere to compliance guidelines
Capture problem indicators, highlight and suggest improvement
Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
Maintain adequate knowledge levels on products, processes and systems used
Ensure sales target are met
Skills Required:
Excellent verbal communication skills Hindi & English Mandatory
Ability to comprehend, capture as well as interpret basic customer information
Strong customer service focus
Knowledge of Banking / Credit cards preferred"
* rotational shift and rotational off
*Age limit - 30 max
*Graduation last year marksheet compulsory
Excellent opportunity for candidate who wan to start their career in Banking sector
Direct Message or call : HR Anjali - hidden_mobile
Keyskills: telecalling sales sales process outbound sales voice process
ICC Group is a chain of organizations having various divisional industries like E commerce / Logistics . the company is having its existence from 40 years having HO in India & USA.