Quality Analyst @ Global Act

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Quality Analyst

Global Act
5 - 7 years
Delhi, NCR
2 years ago
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Job Description

Gives constructive feedback to associates and derive action plan.

Completing Call Monitoring and Feedbacks as per SLAs and compliance.

Conducting Calibration Sessions and initiating Action Plans for reducing Variance.

Ability to coach associates and peers on Quality tools pertaining to the project.

Is able to understand the impact of individual performance to meet / improve *sales* targets.

Job Classification

Industry: Management Consulting
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Call Quality Analyst
Employement Type: Full time

Contact Details:

Company: Global Act
Location(s): Delhi, NCR

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Keyskills: Call monitoring Sales Compliance Action plan Quality Analyst Quality tools SLAS

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Global Act

Dr. Vivek Bindra is an internationally recognized Motivational Speaker, Leadership Consultant, and Business Coach. His YouTube channel is Worlds No. 1 Most Subscribed YouTube Channel in terms of Entrepreneurship & Leadership Development with more than 20.7 M+ subscribers globally

Quality Analyst @ Global Act

Home > Business Process Quality

Quality Analyst

Job Description

Job Classification

Contact Details:

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Similar positions

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