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Monitoring Tool Expert @ Locuz

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 Monitoring Tool Expert

Job Description

Roles & Responsibilities:
  • As an IT Infrastructure Monitoring Tool Expert, Candidate will be responsible for implementing, configuring, and managing our IT infrastructure monitoring systems to ensure optimal performance, availability, and security for our clients.
  • Candidate will primarily work with ManageEngine as the primary tool and would also have experience or familiarity with secondary tools such as Zabbix or PRTG.
  • Aspirant would involve in collaborating with cross-functional teams and clients to proactively enable monitoring to minimize downtime and enhance the overall performance of customers IT Infrastructure
  • Should have relevant experience in integrating monitoring and ticketing tool via various available methods.
  • Design, implement, and maintain IT infrastructure monitoring solutions using ManageEngine as the primary tool.
  • Configure monitoring policies, thresholds, and alerts to proactively identify and address performance issues.
  • Monitor network devices, servers, applications, and other critical components to ensure availability and performance.
  • Analyze monitoring data and generate reports to track key performance indicators and trends.
  • Collaborate with internal teams to troubleshoot and resolve IT infrastructure issues in a timely manner.
  • Stay updated on industry best practices and emerging trends in IT infrastructure monitoring.
  • Strong understanding of network protocols, systems administration, and IT security principles.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication skills with the ability to collaborate with cross-functional teams.
  • Relevant certifications in IT infrastructure monitoring tools (e.g., ManageEngine Certified Professional) are a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Head - Network Operations
Employement Type: Full time

Contact Details:

Company: Locuz
Location(s): Hyderabad

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Keyskills:   PRTG Report generation Ticketing zabbix Monitoring tools Networking protocols IT security IT infrastructure Troubleshooting Monitoring

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