Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
If working in a fast-paced, rapidly evolving company that is transforming one of the world s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock !
To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information - LinkedIn and Twitter .
Title: Manager - Senior Software Configuration Specialist
WHAT YOU LL DO:
The Sr. Software Configuration Specialist leads a project team responsible for delivering technical implementation tasks for customers, works without supervision, and will engage leadership as necessary. The Sr. Software Configuration Specialist is responsible for delivering successful outcomes for a customer and is a trusted advisor for the customer team. The Sr. Software Configuration Specialist is a Subject Matter Expert (SME) and is able to assist and advise other teams in understanding the functional impact of various implementation options.
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Leads the designing of the software configuration to meet the business process design and application requirements.
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Serves as a contact for the Sales and Product Management and Client Delivery teams by providing pre-sales support, solution planning, product management expertise and customer support through knowledge of the product or product line.
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Leads the development of a configured application prototype and conducts a client walkthrough to validate the configuration design and explore gap options.
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Serves as a leader on a team of developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals. Ensures the technical architect and project manager are informed of any issues that may affect any other areas of the project.
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Participates in code reviews and fixes any defects and performance problems discovered in testing and transitions the application components to the testers.
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Leads regular discussions with internal stakeholders
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Assumes project leadership responsibilities on teams, with the ability to work across multiple projects
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Facilitates customer meetings
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Serves as a trusted advisor of the customer
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Exercises independent decision for his/her project and team, and proactively identifies issues which require escalation.
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Performs other related duties and activities as required.
WHAT YOU VE DONE:
QUALIFICATIONS/REQUIREMENTS
Education and Work Experience:
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Bachelor s degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis
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Minimum of 8 years professional experience, preferably in implementing software applications
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Experience with implementation of Duck Creek Platform policy is mandate
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Experience in implementing P&C Insurance software applications
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Experience in HTML, ASP, and XML preferred
Specialized Knowledge, Skills, and/or Abilities:
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Facilitation experience for conducting requirements gathering and stakeholder agreement meetings
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Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles
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Familiar with business process design concepts and principles.
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Excellent communication skills, verbal and written
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Excellent analytical and problem-solving skills
Other Requirements:
WHAT WE STAND FOR:
To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https: / / www.duckcreek.com / life-at-duck-creek / .
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Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
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