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Servicenow Admin @ Zensar

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 Servicenow Admin

Job Description

ServiceNow Admin
  • Platform Management & Configuration:
    • Proven expertise in the day-to-day administration of the ServiceNow platform, including user management, instance configuration, and platform maintenance.
    • Proficiency in configuring and customizing ServiceNow modules, forms, workflows, and business rules to meet specific business requirements.
  • System Security & Access Control:
    • Strong understanding of ServiceNow security best practices, including role-based access control (RBAC), data encryption, and security incident management.
    • Ability to manage user roles, groups, and permissions, ensuring appropriate access to ServiceNow data and functionality.
  • Troubleshooting & Performance Optimization:
    • Experience in troubleshooting and resolving ServiceNow platform issues, including performance bottlenecks, workflow errors, and integration problems.
    • Ability to monitor system performance, identify areas for improvement, and implement optimization strategies to ensure platform stability and efficiency.
  • Updates & Upgrades:
    • Experience with planning and executing ServiceNow platform upgrades, including testing, validation, and deployment.
    • Ability to stay up-to-date with the latest ServiceNow releases and features, and implement new functionality to enhance platform capabilities.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   Access control Administration Incident management Workflow Performance optimization business rules Deployment Troubleshooting User management Testing

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...