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Global Service - Delivery Manager @ SmartDocs Business

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 Global Service - Delivery Manager

Job Description

The successful candidate will work directly with "C" team to ensure deliverables fall within the applicable scope. You will coordinate with other teams & departments to ensure all aspects of each project are compatible. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


Key Responsibilities :
  • Execute the overall project, internal resources and Clients for the flawless execution of projects.
  • Ensure that all projects are delivered on-time, within scope.
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope and schedule using appropriate verification techniques.
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with Key clients.
  • Create and maintain comprehensive project documentation
  • Meet with clients to take detailed specifications and clarify requirements of each project.
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Perform other related duties as assigned
  • Develop spreadsheets, diagrams and process maps to document needs.

Desirable Skills :

  • Proven working experience in project management
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Bachelors Degree in appropriate field of study or equivalent work experience
  • Demonstrated ability to successfully manage a full workload across multiple projects.
  • A flexible attitude with respect to work assignments and ready to learn.
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.


CORE Competency:
  • Developing and Tracking the project
  • Leadership
  • Time Management
  • Conflict Resolution
  • Problem Solving skills
  • Management skills
  • Process Improvement
  • Planning
  • Outstanding Communication skills
  • Teamwork
  • Negotiation skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time

Contact Details:

Company: SmartDocs Business
Location(s): Hyderabad

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Keyskills:   Service delivery Process mapping Conflict resolution Time management Project documentation Project management Process improvement Project planning Management Risk management

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SmartDocs Business

We @ SmartDocs, are one of the global technology innovators & scientific solution providers. We believe life is more meaningful when focused on creating our universe a better place than we discovered. We are dedicated to build a firm that respects the core values of mixed civilization across the glo...