Ethoca Alerts Product Manager @ Arminus

Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Ethoca Alerts Product Manager Who is Mastercard
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
As a Product Manager, you will act as a business owner and serve on a team that manages short and long-term strategic initiatives for the Ethoca Alerts product (Alerts). The team oversees product evolution, go-to-market strategy, optimization of Alerts and processes surrounding it, implement incremental improvements within the product s life cycle, conduct ongoing care and maintenance, and manages the P&L.
Role
Alerts is a data-rich product, which requires a data-driven approach to how prioritize product enhancements
Researches, analyzes, and summarizes quantitative / qualitative user data
Identify opportunity areas that will contribute to the Product roadmap
Prioritize work to deliver against key areas of focus
Understand Mastercard s business model and take key financial or commercial factors into consideration to positively influence revenue delivery and cost efficiency
Leverage Mastercard s Product Management standard, Studio, to manage the delivery of ongoing innovation and enhancements to Alerts
Deploy test & learn experimentation to ensure that the end user and customer experience is continuously optimized
Understand the broader payments ecosystem in order to incorporate market driven decisions into Alerts roadmap (e.g. regulatory, legal, technology, competitive, technology environment etc.)
Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
Take accountability for the delivery of key product enhancements
Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget. Proactively communicate situation and proposed solutions to senior management
Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
Participate in cross-functional teams (e.g. Customer Support, User Experience, Customer Integrations, et al) in the development of business requirements to achieve Product objectives
Actively partner with fellow Mastercard Product Managers to create best practices within the Program with a focus on driving continuous improvement in the Program s operating model and make proposals to Program leadership on enhancement opportunities
Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents)
Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
Demonstrate and drive Mastercard Way behaviors
Take the time to fully learn the product portfolio
Understand the business context and the associated customer use cases
Recognize discordant views and take part in constructive dialog to resolve them
Improve team processes that accelerate development, delivery, drive innovation, lower costs, and improve quality
All About You
Bachelor s Degree in Business, Economics, Finance, Computer Science, or other related area (Master s Degree a plus)
Extensive experience as a Product Owner or some previous experience as a Product Manager
Proficiency for problem solving and decision making, bolstered through research and analytic capabilities
Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders
Experience providing mockups, flow charts and process diagrams, to capture requirements, present solutions, and facilitate discussions
Excellent written and verbal communication skills especially with technology personnel and customer end users, at all levels of an organization internally and externally
Extensive experience working on product launches in multiple markets
Experience independently developing and managing budgets for multiple projects and products
Understands and can explain the business context and the associated customer use cases
Improve team processes that accelerate product development, delivery, drive innovation, lower costs, and improve quality
Demonstrate an understanding of team performance and leadership bar
Experience in Payments, Emerging Technology, Consumer Goods, Retail, Telco's, or Mobile Communications

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Ethoca Alerts Product Manager

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Keyskills:   marketing sales product development product management delivery software development life cycle life cycle lower costs flow charts consumer goods user experience problem solving digital economy computer science customer support team performance product evolution customer experience software development information security