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BASE24 Production Support @ Concerto Software

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 BASE24 Production Support

Job Description

  • To excel in Application Support Domain with skills for managing and troubleshooting the Production issues

Responsibilities

  • Minimum 4+ years of working experience in Base24 classic.
  • Possess strong domain/product knowledge of Base24 and card payments industry Technically competent in HP Non Stop platform.
  • Knowledge on at least one replication tool used on Tandem Self-motivated and ability to work efficiently by himself/herself as well as in team.

24X7 Switch monitoring which includes the following

  • o EMS monitoring
  • o Prognosis monitoring
  • o Process/object/file monitoring
  • o Cutover monitoring
  • o Refresh/extract monitoring
  • o Batchcom monitoring
  • o Backup support
  • o Hardware monitoring
  • o GGS monitoring
  • Production issue analysis and preparing RCA
  • Support in Issue recreation in test networks Mentoring and supporting team members

Essential Skills

  • Proficiency in written and spoken communication
  • Quick learner
  • Ability to work in Team

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Operations, Maintenance & Support
Role: Operations, Maintenance & Support - Other
Employement Type: Full time

Contact Details:

Company: Concerto Software
Location(s): Mumbai

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Keyskills:   RCA Application support Production support Aci E-commerce Hardware Business strategy Management Troubleshooting Monitoring

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Concerto Software

Concerto Software & Systems has been providing innovative software and solutions with distinct focus on Electronics Payment Systems since 2008. Promoted by a team of payment system professionals Concerto has it’s headquarter in Mumbai, India. In a short span of time we have a number of pr...