Banking Process Management Engineer @ CGI

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.Qualification: Bachelor's degree in Computer Science or related field or higher.Roles and Responsibilities
Banking Process Transaction Monitoring Support L3
Should have Banking Process knowledge for Payment Hub Applications like ATM, POS, RB for monitoring the transactions through Tools
Need to work on Tickets through ServiceNow ticketing Tool
Need to know how to check the logs in UNIX Servers for the Applications
Detailed knowledge of using Splunk and Dynatrace monitoring tool and running queries
Ability to document the process and technical SOP
Need to know how to check the database query for the Applications
Working knowledge of Monitoring through Splunk
Address customer query
Need to work on 24 x 7 rosterBehavioural Competencies :Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan, prioritise and complete your own work, whilst remaining a team player
Willingness to engage with and work in other technologiesNote: This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.Your future duties and responsibilitiesRequired qualifications to be successful in this role