Job Description
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Prepared By Approved By Effective Date
Education:
Graduated.
Experience:
At least 4 years of experience working with customer support.
Previous experience with customer service and data entry
Optical experience is an advantage
Essential Skills Required:
Knowledge of Microsoft office applications such as outlook, word, and excel
Accurate numeracy skills
Comfortable using computers
Knowledge of customer service principles and practices
PHYSICAL DEMANDS OF WORKING ENVIRONMENT:
Environmental: The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential
functions. The noise level in the work environment is usually quiet.
Physical: The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential
functions. While performing the duties of this Job, the employee is regularly required to sit; use
hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is
occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to 10 pounds.
NON-EXCLUSIVE:
The duties outlined in this document are not limited to what is presented and are not exclusive. You
may be asked from time to time to perform additional duties by your supervisor or another member of
management.
Employement Category:
Employement Type: Full time
Industry: Management Consulting / Strategy
Role Category: Sales Support / MIS
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive
Keyskills:
customer service
marketing
sales
customer support