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Security Engineer L3 (Endpoint Security) @ Rackspace Technology

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 Security Engineer L3 (Endpoint Security)

Job Description

What we re looking for
To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Security Engineer, with a specialism in Endpoint Security to support Rackspace s strategic customers.
This role is particularly well-suited to a self-starting, experienced and motivated Sr. Security Engineer, who has a proven record of accomplishment in the design, delivery, management, operation and continuous improvement of enterprise-level Endpoint Security platforms or delivering Managed Endpoint Detection Response (EDR) services to customers.
The primary focus will be on the design, implementation, management, operation and continuous improvement of cloud-native Endpoint Detection Response (EDR) platforms such as Crowdstrike Falcon or Microsoft Defender for Endpoint; used by the Rackspace Cyber Defence Center to deliver managed security services to our customers.
You will also be required to liaise closely with the customer s key stakeholders, which may include incident response and disaster recovery teams as well as information security.

Key Accountabilities
  • Ensure the Customer s operational and production environment remains healthy and secure at all the times.
  • Assist with customer onboarding - customer/device onboarding, policy configuration, platform configuration and service transition to security operations team(s).
  • Advance platform administration.
  • Critical platform incident handling closure.
  • As an SME, act as an L3 escalation and point of contact for SecOps Analysts during an incident response process
  • As an SME, act as a champion and centre of enablement by delivering training, coaching and thought leadership across Endpoint Security and Endpoint Detection Response.
  • Develop and document runbooks, playbooks and knowledgebase articles that drive best practice across teams.
  • Drive continuous improvement of Rackspace Managed EDR services through custom development, automation and integration; in collaboration with SecOps Engineering and other Security Engineering team(s)
  • Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc.
  • Co-ordinate with vendor for issue resolution.
  • Required to work flexible timings.
Skills Experience
  • Should have 8+ years experience in Security Engineering.
  • Experience working in either large, enterprise environments or managed security services environments with a focus on Endpoint Detection Response.
  • Experience of working with cloud native Endpoint Security and Endpoint Detection Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint and/or Microsoft Defender for Cloud.
  • Experience of working in two (or more) of the following additional security domains:
  • SIEM platforms such as Microsoft Sentinel (preferred), Google Chronicle, Splunk, QRadar, LogRhythm, Securonix etc.
  • AWS (Amazon Web Services) Security Hub including AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail .
  • Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis.
  • Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls.
  • Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc.
  • Knowledge of scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell.
  • Knowledge of Malware reverse engineering, threat detection and threat hunting.
  • Computer science, engineering, or information technology related degree (although not a strict requirement)
  • Holds one, or more, of the following certificates (or equivalent): -
    • Microsoft Certified: Azure Security Engineer Associate (AZ500)
    • Microsoft Certified: Security Operations Analyst Associate (SC-200)
    • Systems Security Certified Practitioner (SSCP)
    • Certified Cloud Security Professional (CCSP)
    • GIAC Certified Incident Handler (GCIH)
    • GIAC Security Operations Certified (GSOC)
    • CrowdStrike admin Certified
  • A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.
  • A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture.
  • Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure.
  • An individual who shows a willingness to go above and beyond in delighting the customer.
  • A good communicator who can explain security concepts to both technical and non-technical audiences.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: Security Engineer / Analyst
Employement Type: Full time

Contact Details:

Company: Rackspace Technology
Location(s): Noida, Gurugram

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Keyskills:   Automation Coding Information security Disaster recovery Javascript Network security Security operations microsoft Information technology Python

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Rackspace Technology

About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenge...