Transition Manager / Assistant Manager
- Hexaware Technologies
- 3 - 8 years
- Mumbai
- 8 months ago
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Job Description
Role & responsibilities
- The identified resource would be part of the Transition team, which is primarily responsible migration of business processes, for New and Existing Clients, to a Hexaware delivery location
- Responsible for end to end management of transition projects comprising of 100-200 FTEs from the inception phase till the project reaches stability post Go Live.
- He / She will also be responsible for identifying key risks in the project and collaboratively design mitigation plans for the same
- Will be required to understand the current client business processes, create workflows and process maps for identifying the scope and designing of To-Be Solution.
- Will be required to build and manage High Level and Detailed project plans including IT, Infrastructure, and applications deployment to manage interdependencies and meet project scope requirements
- Will be responsible in identifying process improvements and developing performance ramp up goals, thereby achieving customer delight and a seamless process migration as a whole.
- Track delivery of Project Deliverables as per timelines agreed in the Transition Project plan
Manage day to day Transition project communication with all stake holders (internal and external) and produce relevant reports accurately and in a timely manner at the agreed frequency
Preferred candidate profile
- Should have minimum 5-8 Years of experience with at least 3+ years of experience in BPO transitions
- Experience to include operations and transitions (multiple domains)
- Experience of project delivery in all aspects of the Transition Lifecycle Management
- Experience in Contract Management
- Project management skills
- Worked on RFP/RFI and supported solutions.
Interested Candidates can share resume on -
Bh*****1@he*****e.com
6260351*** Bhawna
Regards
Bhawna
Job Classification
Industry: BPM / BPOFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: Hexaware TechnologiesLocation(s): Mumbai
Keyskills: BPO Transition Transition Planning Process Transition Business Transition Transition Management RFI Mobilisation Project Migration RFP Project Transition
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Hexaware Technologies
Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...
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