Sr Team Lead - Insurance Sales Process
- Hexaware Technologies
- 3 - 8 years
- Mumbai
- 8 months ago
- Email to a friend
- Report this job
Job Description
Role :
We are seeking an experienced Team Lead/Sr Team Lead with a strong background in the sales voice domain, preferably within insurance. The ideal candidate will have over 3 years of experience, including at least 1 year as a team leader. The role involves driving team performance, providing constant feedback, and guiding team members through career progression. The candidate must be able to manage work efficiently with minimal guidance and handle change management requests effectively.
Job Responsibilities :
- Lead and motivate a team within the sales voice domain, ensuring that the team meets and exceeds performance targets. Provide guidance and support to team members, fostering an environment of continuous improvement.
- Develop and implement effective strategies to drive team performance. Regularly monitor team metrics and provide constructive feedback to ensure goals are achieved.
- Facilitate career progression for team members by identifying development needs, offering coaching, and supporting their professional growth within the organization.
- Handle change management requests by raising them promptly and following through to ensure successful implementation across the team.
- Possess excellent people management skills, including conflict resolution, team building, and fostering a positive and collaborative team culture.
- Ensure all team members are well-versed in their Key Result Areas (KRAs) and understand their roles and responsibilities within the team.
- Collaborate effectively with other departments and stakeholders to streamline processes and enhance team productivity.
- Maintain up-to-date knowledge of industry trends and best practices to ensure the team remains competitive and innovative in its approach.
Job Responsibilities :
- Experience in the insurance sales domain, with a demonstrated understanding of industry- specific challenges and opportunities.
- Proven track record of successfully managing and developing high-performing sales teams
in a fast-paced environment.
Criteria :
- 1+ years of experience as a team leader.
- 3+ years of overall experience in the sales voice domain.
- Strong people management and motivational skills.
- Ability to manage work efficiently with minimum guidance.
Criteria : Experience in the insurance industry.
Shifts timings: 12X7 9 hours 6 days working
Week Off : Rotational Off
Transport : NA
If interested, kindly share your updated resume to Vi*******1@he*****e.com / whatsapp - 9930365***.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Hexaware TechnologiesLocation(s): Mumbai
Keyskills: Outbound Sales Insurance Sales Lead Generation Dialer Telesales Telecalling Voice Process
Similar positions
Hexaware Technologies
Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in