Customer Service Executive
- KrazyBee
- 10 Positions
- Bengaluru
- 8 months ago
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Job Description
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Customer Interaction: Handle inbound and outbound calls to assist customers with queries about loans, repayments, and account management.
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Issue Resolution: Identify and resolve customer issues quickly and professionally.
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Product Guidance: Explain features, benefits, and usage of KreditBee products in a simple and friendly manner.
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Customer Feedback: Collect and share customer feedback to help improve our services.
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Team Coordination: Collaborate with internal teams like technical support, product, and compliance to resolve customer issues effectively.
Customer Support Executive Immediate Joiners | 0.6 to 3 Years Exp | KreditBee (NBFC)
Job Description:
We are looking for a Customer Support Executive to join our team at KreditBee. You will be the first point of contact for our customers, helping them with their queries and ensuring a smooth experience with our financial products.
Key Responsibilities:
Requirements:
0.6 to 3 years of experience in Customer support / Voice Process.
Fluent in Hindi (Mandatory) English and any South Indian languages.
Looking to kickstart or grow your sales career Walk in and join the KreditBee family today!
Contact HR Sanu V
Email: sa***v@kr******e.in
Contact: 99hidden_mobile3 (Call/WhatsApp)
Disclaimer:
This job description is intended to outline the general nature and key responsibilities of the position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. The responsibilities and qualifications described may be subject to change, and other duties may be assigned as needed. Employment is at-will, meaning the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice.
Data Utilization Disclaimer:
By applying for this position, you acknowledge and agree that any personal data you provide may be used for recruitment and employment purposes. The data collected will be stored and processed in accordance with our privacy policy and applicable data protection laws. Your information will only be shared with relevant internal stakeholders and will not be disclosed to third parties without your consent, unless required by law.
Employement Category:
Employement Type: Full timeIndustry: FinTechRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service ExecutiveContact Details:
Company: Krazybee ServicesLocation(s): Bengaluru
Keyskills: telecalling customer service bpo voice customer support voice process customer relationship
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