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Seller Support Executive @ Grassroots Solutions

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 Seller Support Executive

Job Description

    Grassroots Solution & Services Pvt. Ltd. is hiring energetic and customer-focused professionals for the role of Seller Support Executive. Join one of Indias top BPOs and be part of a fast-growing team that supports sellers through voice and digital channels.

    We welcome both freshers and experienced candidates with a passion for customer service and digital support.

    Key Responsibilities:

    • Communicate professionally with sellers via calls, emails, or chats to assist with their queries.

    • Provide support and guidance related to online advertisement performance and campaign management.

    • Resolve issues efficiently and escalate complex queries as required.

    • Ensure a positive customer experience with every interaction.

    • Maintain a consistent and professional tone representing the company.

    Eligibility Criteria:

    • Bachelors degree is mandatory.

    • 02 years of experience in the following areas preferred:

      • Customer Support

      • Sales

      • Digital Advertising

      • E-commerce

      • Cold Calling

    • Certifications in digital platforms (Google Ads, Facebook Ads, etc.) are a plus.

    • Excellent communication in English and Hindi is essential.

    • Knowledge of any additional regional language is an added advantage.

    Key Skills:

    Customer Service, Voice Process, Digital Campaigns, Client Communication, E-commerce Support, Inbound/Outbound Calls, Hindi & English Fluency, Seller Interaction

    How to Apply:

    Interested candidates can share their resume at
    hidden_email

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Seller Support Executive

Contact Details:

Company: Grassroots Solutions
Location(s): Bengaluru

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Keyskills:   customer support bpo voice sellers digital marketing

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Grassroots Solutions

Company Details Web Site:http://www.grassrootsbpo.com