Openings For Freshers In Ntt Data For Non-voice Process
- NTT DATA, Inc.
- 0 - 1 years
- Chennai
- 20 days ago
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Job Description
In these roles you will be responsible for:
- Achieving departmental objectives by meeting contact and sales targets and tracking and reporting sales results
- Maintaining customer information by obtaining, entering and verifying required data
- Reviewing documentation to ensure it meets insurance guidelines for creating certificates of medical necessity
- Validating recurring orders in the system for order placement and tagging accounts for approved processing and order placement
- Accepting patient referrals from hospitals through online portals, email notifications or calls and routing the accepted referrals to the nearest or associated local centers
- Ensuring successful transactions resulting in the delivery of necessary medical equipment and supplies.
- Listening to call recordings to ensure scripts are read verbatim and confirm patient information
- Ensure quality service by adhering to company policies, procedures, and compliance standards
Requirements for this role include:
2025 passed out candidates not eligibile to apply.
- Ability to work regularly scheduled shifts from Monday-Friday 5:30PM to 3:30AM IST or rotational shifts from Monday-Sunday with weekly offs
- University degree or equivalent that required 3+ years of formal studies
- 1+ year(s) of experience using a computer with Windows PC applications that require you to use a keyboard, navigate screens, and learn new software tools
- Ability to communicate (oral/written) effectively to exchange information with our client.
*** The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.
*** All new hires will be required to successfully complete our Orientation/Process training classes with the customer and demonstrate proficiency of the material.
Interested please share resume to pu*************m@nt****a.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers
Contact Details:
Company: NTT DATA, Inc.Location(s): Chennai
Keyskills: Typing Speed Non Voice Process communication skills Bpo Non Voice
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