Cloud Success Associate Sr @ Insight Direct India

• Be the voice of the customer by conducting monthly or quarterly business reviews
• Analyze consumption and usage data to assist clients with understanding their cloud spend
• Provide standardized recommendations to increase adoption and work closely with Insight resources to provide the specific help the client needs and follow the best practices
• Understand Insights offerings, policies, and procedures.
• Be responsible for partnering with the clients to create a Value Investment and Roadmap Plan for those that qualify for CSM engagement to track and maintain client growth in the cloud and help identify professional services opportunities and PSOs

Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

• Bachelors degree in business, or other relevant technical discipline from an accredited university
• 5+ Years of experience in customer-facing positions (client success, customer service, professional services, technical support, or similar role that focused on client success preferred)
• Experience with Office 365 and Microsoft Teams
• Experience working in the Microsoft Partner Centers and the Azure Portal
• Be able to demonstrate how to maneuver in Azure and train the client to best practices
• Ability to assist clients in solving problems through cloud technologies, leveraging internal and/or external resources

• Freedom to work from another locationeven an international destinationfor up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance