Relationship Manager - Chandrapur @ Headstart Manpower

Job Description

• 1  Position  Relationship Officer/Relationship Manager
• 3  Reports to 
  • Branch Manager/Area Sales Manager 
• 4  Scope of Work 
  • Front-end interaction,  field travel and Customer interface 
  • Recommending apt home loan product /solution  and showcasing benefits 
  • Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations 
  • Attending to walk ins into branches & visiting  clients at their place 
  • Executing Branding / Marketing  activities in the catchment area 
  • Spearheading Documentation 
• 6  Key Results Areas 
  • Achievement of Sales targets both value & volume 
  • Providing product information satisfactorily. 
  • Delivering effective customer service 
  • Effective resolution of customer issues / complaints 
  • Visibility in the area through promotions/presentations/meetings 
  • Ensuring overall customer satisfaction 
• 7  Responsibilities 
  • Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities. 
  • Meeting with clients, advising and showcasing Shubham products and benefits to the customers thereof. 
  • Responsible for sales fulfilment, pre/ post sanction sales activities. 
  • Update and upkeep of marketing and sales collaterals. 
  • Responsible for promotional activities including group meetings, presentations as well as developer site promotions. 
  • Responsible for front-end interaction, field travel and Customer interface. 
  • Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations. 
  • Attending to walk-ins into branches & visiting clients at their place. 
  • Spearheading Documentation. 
  • Ensure the Fresh bounce collections. 
• 7  Capabilities and competencies 
  1. High Customer service and Customer-conversion Orientation; High initiative 
  1. Excellent Selling and Persuasion skills with confidence to engage customers. 
  1. Good Communication skills. 
  1. Language - English , Regional Language and Hindi desirable 
  1. Computer literate Word / Excel / e-mail / Web based system 
  1. Pleasant & well-groomed personality. 
• 8  Experience 
  • Minimum 1 years of experience in selling loan preferably Home Loan.  
  • Must be earning Incentive in the current organization 
  • Preferably from BFSI/NBFC 
• 9  Qualification  Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered) 
• 10  Age &Social Profile  21 -30 years 

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Keyskills:   banking relationship marketing relationship management