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Delivery Lead @ Servicemax

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 Delivery Lead

Job Description

The sDMO is comprised of Technical Architects and Program Managers, offering a full spectrum of implementation and delivery support for projects of various size and scope. You will also work closely with the extended PTC ecosystem including SO&S, Product Management, the Customer Success organization, R&D, and Technical Support to ensure proper scope, resources, and dependencies are being defined and developed properly.
Day-To-Day Responsibilities :
  • Collaborate with sales, partners and customers on the development of qualified proposals and SOW s
  • Ensure project teams are properly mobilized and structured for successful delivery
  • Delegate tasks and provide direction to multiple project managers
  • Monitor and support multiple projects and project teams to ensure the realization of value, quality, and on-time delivery of defined scope
  • Coordinate with the PTC ecosystem to resolve complex project issues to avoid impeding progress
  • Communicate project status regularly to various stakeholders
  • Perform risk management to mitigate potential risks
  • Support the development of a detailed integrated project plan
  • Ensure changes to the project scope, schedule and costs leverage appropriate verification techniques and change management processes
  • Ensure the conversion process is followed and meets quality standards
Requirements:
  • Proven customer-facing project management experience of SaaS Implementations
  • Strong leadership, escalation managment and problem solving skills
  • Excellent customer facing and internal communication skills (written and verbal)
  • Strong working knowledge of project management software tools and methodologies
  • Bachelor s degree and 5+ years of Program Management experience
  • Availability to travel up to 15% time, including overnight and international travel
  • Experience with PLM implementations and PMP certification are a plus
Skills and knowledge:
  • Leadership
  • Proven ability to work in a complex and evolving environment with tight deadlines
  • Planning
  • Delegation
  • Problem SolvingWorking knowledge of the Microsoft Office Suite
  • Experience with Agile and Waterfall methodologies
  • Solid organizational and analytical skills
  • Risk Management
  • Detail oriented

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Program Manager - Technology / IT
Employement Type: Full time

Contact Details:

Company: Servicemax
Location(s): Bengaluru

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Keyskills:   PLM Product management PMP Change management HP data protector Project management Agile SOW Risk management Technical support

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Servicemax

ServiceMAX Facility Management Pvt. Ltd.ServiceMax, an ISO 9001:2015 Certified 17 years old leading Facility Management Company thrive to deliver cost effective and customer centric Housekeeping and Facility Management Solutions to help its Business Partners and Society at large in building an eco...