Junior Content Developer
- Servicemax
- 1 - 3 years
- Bengaluru
- 11 months ago
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Job Description
We are seeking a motivated Junior Content Developer based in Bangalore, India to join our team. This role will focus on maintaining, updating, and enhancing existing blended training materials, with a strong emphasis on software technical training development and management. You ll analyze learning needs, identify gaps in course offerings, and help establish a structured maintenance plan to keep curriculum current and relevant. This role includes developing and maintaining product training content of all types, including digital and instructor-led materials, with a focus on video and audio production to support technical training deliverables.
Key Responsibilities:
- Content Analysis and Update Assessment: Regularly analyze and compare current technical training content to ensure it aligns with recent feature releases
- Maintenance Planning: Develop and implement a maintenance plan, including schedules for content updates, new materials, and regular revisions to existing courses.
- Content Development and Updates: Maintain and update technical training materials to ensure alignment with product features, industry standards, and learner feedback, keeping content accurate and relevant.
- Technical Training Focus: Simplify complex software concepts, specifically tailored for administrators and technical users.
- Multimedia Production: Develop and edit training videos, write transcripts for AI audio, and create engaging multimedia elements using tools such as Camtasia, Articulate Rise, and Adobe Creative Suite.
- Testing and Quality Assurance: Test course materials and exercises for accuracy, usability, and effectiveness, ensuring a high standard of quality.
- Instructional Writing: Draft clear, structured steps for technical demos, exercises, and video scripts, aimed at improving learner comprehension and engagement.
- Collaboration with SMEs: Work closely with subject matter experts, product managers, engineers, and technical writers to gather information for content updates.
- Interactive Enhancements: Identify opportunities to incorporate interactive elements and multimedia enhancements into existing courses to improve engagement and learner retention.
- Standardization: Ensure all content updates follow established templates, design standards, and brand guidelines, maintaining a consistent learner experience.
Required Skills & Experience:
- Education: Bachelor s degree in Instructional Design, Education, Communications, or a related field (or equivalent experience).
- Technical Proficiency: Familiarity with eLearning development tools, such as Articulate Rise, Storyline, Camtasia, Adobe Creative Suite (Illustrator, Photoshop), and AI audio tools.
- Instructional Design Knowledge: Solid understanding of instructional design principles, with the ability to assess and address content gaps.
- Project Management Skills: Proven ability to manage multiple priorities, create structured update schedules, and meet deadlines in a fast-paced environment.
- Self-Motivation: A self-starter with strong organizational skills, able to work independently and collaborate effectively with global team members.
- Attention to Detail: High level of attention to detail, ensuring all content is accurate, accessible, and up to date.
Preferred Qualifications:
- 1+ years of experience in instructional design, technical content development, or curriculum maintenance.
- Familiarity with Learning Management Systems (LMS) and structured content management practices.
- Portfolio showcasing previous instructional content and maintenance work.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Content, Editorial & JournalismRole Category: Content, Editorial & Journalism - OtherRole: Content, Editorial & Journalism - OtherEmployement Type: Full timeContact Details:
Company: ServicemaxLocation(s): Bengaluru+ View Contact
Keyskills: Technical training Training Content management Manager Quality Assurance LMS HP data protector Illustrator adobe creative suite Instructional design Photoshop
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