The Opportunity
Are you a detail-oriented technical writer with a strong background in technology and experience working with cross-functional teams? If so, join our team and contribute to creating content for innovative Nutanix products. You ll thrive in a dynamic, solution-focused environment that values collaboration and continuous improvement.
About the Team
This role will be part of the Serviceability Team at Nutanix, which is based in Bangalore, India. This team is composed of highly skilled and passionate Engineers who are dedicated to enhancing product and customer experiences. The culture within the team fosters collaboration, growth, and innovation, with a strong focus on bridging the gaps between Product, Engineering, and Support. The mission of the Support Readiness team is to ensure that customer-facing teams are well-prepared for product launches, releases, and process changes, by ensuring documentation, solution workflows and training is in place, ensuring that users have easy access to clear and concise information about Nutanix products. enabling them to deliver exceptional service to our customers.
You will report to the Manager, Support Readiness who emphasizes a collaborative and supportive leadership style, valuing input from team members and promoting flexibility within the work environment. The work setup for this role is hybrid, with employees expected to be in the office 3 days per week and additional days based the team s needs, allowing for a balance between remote work and in-person collaboration.
This role may require some travel, although specific travel needs will be determined based on project demands and company policy.
Your Role
Content Development & Management
Content Strategy & Optimization
What You Will Bring
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
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Nutanix is an Equal Employment Opportunity and (in the U. S. ) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected] .
Keyskills: Computer science Content strategy Product engineering Technical writing XML CMS HTML Troubleshooting Analytics Technical documentation