Senior Account Executive @ Barracuda Networks

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Senior Account Executive

Barracuda Networks
4 - 8 years
Remote
10 months ago
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Job Description

Job Profile Summary:

The Senior Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention.

Responsibilities:

Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories
Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team

Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates

Qualifications:

Education:

Bachelor s or master s degree in sales, business administration or equivalent

Experience:

5-8 years of experience with bachelors or 4-7 years of experience with Masters in areas such as account management, sales, sales operations or equivalent

Skills:

Technical/Functional Skills:

Account Management
Consultative Selling
Industry Expertise
Sales Processes
Cold Calling
Customer Centric Mindset
Effective Delegation
Time Management
Resource Planning Allocation

Behavioural Skills:

Cross-Functional Collaboration
Effective Communication
Empathy
Customer Focus
Adaptability
Critical Thinking
Conflict Resolution
Team Building

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Finance & Accounting
Role Category: Accounting & Taxation
Role: Accountant / Accounts Executive
Employement Type: Full time

Contact Details:

Company: Barracuda Networks
Location(s): Remote

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Keyskills: Cold calling Sales operations Strategic partnerships Conflict resolution Focus Market research Account management Customer support Key account management Team building

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Functional area / Department (*):

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Senior Account Executive @ Barracuda Networks

Home > Accounting & Taxation