Senior Workplace Coordinator
- Mongodb
- 6 - 10 years
- Bengaluru
- 11 months ago
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Job Description
- Plan, organize, and execute workplace events to enhance employee engagement and office culture
- Manage vendors for equipment repairs and other services to maintain seamless operations
- Continuously learn, think proactively, and take the initiative to coordinate and align tasks for efficient execution
- Ensure the office is a Great Place to Work by maintaining a safe, professional, clean, and cost-effective environment
- Manage proactive and reactive maintenance tasks to keep facilities fully functional and compliant with safety and regulatory standards
- Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and adherence to service schedules
- Conduct daily inspections to identify and address potential issues, maintaining high workplace standards
- Respond to, track, and resolve employee requests via the internal ticketing system
- Collaborate with IT and local leadership on workplace projects, ad hoc initiatives, and events
- Partner with HR to support onboarding for new employees, foster a strong office culture, and provide additional support as needed
- Handle transport-related responsibilities, including transport allocation, route assignments, and communication with employees and transport providers
- Ensure strict adherence to company transport policies and employee safety guidelines
- Collect and analyze feedback to continuously improve transport services
- Serve as the "office barometer," using strong emotional intelligence to interpret workplace dynamics and identify areas for improvement
- Proactively engage with local leadership to address team needs and align workplace strategies
- Communicate workplace guidelines and expectations effectively to employees
- Assist the Workplace Manager by analyzing special reports, summarizing key information, and identifying trends
- Help maintain a purchasing database to ensure adherence to operating budgets
- Monitor vendor relationships and performance to ensure project success
- Undertake other duties as required, aligned with the nature of the role
- No ego: You are up for anything thrown at you and tend to stay calm in stressful situations
- Experience: 6+ years in Workplace and/or Transportation Administration/Coordination, with proven expertise in workplace operations, facility management, and repair maintenance. Relevant degree qualification preferred
- Technical Knowledge: Familiarity with hard services, Soft services, and vendor management, Events, etc
- Skills: Strong communication, problem-solving, and organizational skills
- Capabilities: Ability to prioritize tasks, ensure quality service, and collaborate with cross-functional teams
- Technical Proficiency: Proficient in technology and MS Office applications, G-Suite
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Administration & FacilitiesRole Category: AdministrationRole: Office AdminEmployement Type: Full timeContact Details:
Company: MongodbLocation(s): Bengaluru
Keyskills: Service delivery Ticketing Employee engagement Database MongoDB Management MS Office Facility management Operations Service quality
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