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Senior Workplace Coordinator @ Mongodb

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 Senior Workplace Coordinator

Job Description

Responsibilities:
  • Plan, organize, and execute workplace events to enhance employee engagement and office culture
  • Manage vendors for equipment repairs and other services to maintain seamless operations
  • Continuously learn, think proactively, and take the initiative to coordinate and align tasks for efficient execution
  • Ensure the office is a Great Place to Work by maintaining a safe, professional, clean, and cost-effective environment
  • Manage proactive and reactive maintenance tasks to keep facilities fully functional and compliant with safety and regulatory standards
  • Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and adherence to service schedules
  • Conduct daily inspections to identify and address potential issues, maintaining high workplace standards
  • Respond to, track, and resolve employee requests via the internal ticketing system
  • Collaborate with IT and local leadership on workplace projects, ad hoc initiatives, and events
  • Partner with HR to support onboarding for new employees, foster a strong office culture, and provide additional support as needed
  • Handle transport-related responsibilities, including transport allocation, route assignments, and communication with employees and transport providers
  • Ensure strict adherence to company transport policies and employee safety guidelines
  • Collect and analyze feedback to continuously improve transport services
  • Serve as the "office barometer," using strong emotional intelligence to interpret workplace dynamics and identify areas for improvement
  • Proactively engage with local leadership to address team needs and align workplace strategies
  • Communicate workplace guidelines and expectations effectively to employees
  • Assist the Workplace Manager by analyzing special reports, summarizing key information, and identifying trends
  • Help maintain a purchasing database to ensure adherence to operating budgets
  • Monitor vendor relationships and performance to ensure project success
  • Undertake other duties as required, aligned with the nature of the role
Requirements:
  • No ego: You are up for anything thrown at you and tend to stay calm in stressful situations
  • Experience: 6+ years in Workplace and/or Transportation Administration/Coordination, with proven expertise in workplace operations, facility management, and repair maintenance. Relevant degree qualification preferred
  • Technical Knowledge: Familiarity with hard services, Soft services, and vendor management, Events, etc
  • Skills: Strong communication, problem-solving, and organizational skills
  • Capabilities: Ability to prioritize tasks, ensure quality service, and collaborate with cross-functional teams
  • Technical Proficiency: Proficient in technology and MS Office applications, G-Suite

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Administration & Facilities
Role Category: Administration
Role: Office Admin
Employement Type: Full time

Contact Details:

Company: Mongodb
Location(s): Bengaluru

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Keyskills:   Service delivery Ticketing Employee engagement Database MongoDB Management MS Office Facility management Operations Service quality

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Mongodb

Do you know, Why MongoDB is a fantastic place to work and build your career?Disrupting a $64 Billion marketTop NoSQL database in the worldLargest Ecosystem and the fastest growing database in the worldClose to 17,000 customers in over 100 countries and over 90+ million downloads>120% net A...