Customer Relation Specialist @ go4WorldBusiness.com

-Manage post-sales interactions with customers through strong relationship-building and product knowledge
-Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
-Increase customer satisfaction by addressing challenges they are facing with respect to our product
-Work closely with Product and Engineering on identification and tracking of enhancement requests and bugs
-Function as the voice of the customer and provide internal feedback on how we can better serve our business and customers
-Track accounts to identify churn risk and work proactively to eliminate that risk
-Provide regular updates to the management team about issues that need their attention What youll need to Qualify -Self-motivated and driven by targets
-Resilience
-Strong communication skills - including both verbal and written
-The ability to influence and negotiate with others Apply Now