Senior Associate, HR Shared Services
- Mongodb
- 4 - 6 years
- Noida, Gurugram
- 8 months ago
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Job Description
- Individual Contributor as part of the HR Shared Services team in India
- You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA s are met
- Oversee end-to-end employee lifecycle processes: onboarding, background checks, relocations, offboarding, etc
- Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Assist in building and maintaining the Standard Operating Procedures for Case Management
- Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
- Actively partners in the Data Management tasks like Audits, Reporting, Data Entry/Update etc.
- Contribute effectively towards the regional and/or global HR projects that you d be a part of
- Experience for 4-6 years in HR Operations / Shared Services in an HR Shared Services role (APAC/ India, EMEA, Americas)
- Has expertise in HR Operations with eye for detail and process adherence
- Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
- Can function independently, with minimal mentorship and supervision
- Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
- Should be proficient with HRMS and ticketing tools such as Zendesk, SuccessFactors, and should have been excellent in meeting HRSS performance parameters - case handling, etc.
- Ability to get into detailing the process and have an eye for detail to suggest process improvements
- Strong collaboration skills with a proactive and solution-oriented attitude.
- Comfortable with working in 6 PM to 2 AM shift
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Human ResourcesRole Category: HR OperationsRole: Shared ServicesEmployement Type: Full timeContact Details:
Company: MongodbLocation(s): Noida, Gurugram
Keyskills: Backend Payroll Data management HR operations Senior HR Associate Standard operating procedures Agile MongoDB Subject matter expertise Data entry
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