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Store Manager Uttar Pradesh @ Lenskart

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 Store Manager Uttar Pradesh

Job Description

  • We are seeking a highly motivated individual to join our team as a SM -007.
  • The ideal candidate should have 1-8 years of experience in customer value maximization or related skillsets.
  • As a SM -007, you will be responsible for driving customer value and maximizing customer satisfaction through effective strategies and solutions.
  • You will work closely with cross-functional teams to identify and understand customer needs, develop tailored solutions, and ensure the successful delivery of products and services.
  • Your primary goal will be to cultivate strong customer relationships and drive revenue growth.
Key Responsibilities:
  • Collaborate with cross-functional teams to identify and understand customer needs, preferences, and pain points.
  • Develop and implement strategies to maximize customer value and satisfaction.
  • Analyze customer data and feedback to identify areas for improvement and drive innovative solutions.
  • Monitor market trends and competitor activity to anticipate customer needs and stay ahead of industry developments.
  • Foster strong customer relationships through effective communication and regular follow-ups.
  • Collaborate with sales teams to identify upsell and cross-sell opportunities and drive revenue growth.
  • Ensure the successful delivery of products and services to meet customer expectations and timelines.
  • Conduct regular performance analysis and reporting to track progress and make data-driven decisions.
  • Stay updated with industry best practices and emerging trends within customer value maximization.
Required Skills:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of driving customer value and satisfaction.
  • Ability to collaborate effectively with cross-functional teams.
  • Proficient in data analysis and reporting.
  • Knowledge of industry best practices and emerging trends.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Strong organizational and time management skills.
  • Proficiency in using CRM software and other relevant tools.
Education and Experience:
  • Bachelors degree in business, marketing, or a related field.
  • 1-8 years of experience in customer value maximization or relevant skillsets.
  • Experience in the XXXXX industry is desirable.
Additional Information:
  • This is a full-time position based in XXXXX.
  • Travel may be required for client meetings and industry conferences.

Job Classification

Industry: Internet
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: Lenskart
Location(s): Gorakhpur

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Keyskills:   Data analysis Interpersonal skills Sales Time management Customer satisfaction Analytical UPS Performance analysis Monitoring CRM

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