Telesales Agent
- Lenskart
- 0 - 2 years
- Noida, Gurugram
- 8 months ago
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Job Description
Overview Lenskart.com is looking for an enthusiastic Tele/Chat sales Representative to contribute in generating sales for our company. He/ She will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
Roles and Responsibilities Calling existing and potential customers to persuade them to purchase company products and services. Accurately recording details of customers purchase orders. Contact potential or existing customers to inform them about a product or service using scripts. Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to meet sales quota and facilitate future sales Processing all customer purchases accordingly. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using sales scripts proffered by the company to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Requirements Strong Communication & Interpersonal Skills. Problem solving and Negotiation Skills. Graduation / Post Graduation Keep records of calls and sales and note useful information Proficiency in English.
What we offer Substantial responsibility and ownership from the early beginning. Great Career Path Unlimited Incentives Competitive salary based on your experience and linked to performance. Opportunity to play an important role in a fast growing startup
Excellent communication skills required , Could be from any field but should be interested for Telesales/ Chatsales profile (inbound / Inside sales)
Candidates : Male candidates
Timings : Rotational shifts (upto 12 AM midnight)
Week offs : Rotational Week offs (in between monday to friday)
Freshers : Graduated
Can consider undergraduate if holds at least 6 months of experience
Salary Package for Fresher : 21000 in hand, 25000 CTC per month
Experienced Salary package upto : 26000 in hand , 30000 ctc per month (hike 15% only upto 26k)
Working days : 6 days working
Incentive and Night allowance : Incentive based upon performance , Night allowance if under last shift timing of 3-12 am (100/per day)
Address : 54, Delta tower . Sector 44 Gurgaon
Interested candidates can share your updated profile to cs************r@de******t.in. You can also refer any of your friends who will be interested for the above mentioned position.
Regards,
Santhosh
Email: cs************r@de******t.in
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: FreshersContact Details:
Company: LenskartLocation(s): Noida, Gurugram
Keyskills: Telesales Upselling Inbound Sales Outbound Sales Cross Selling Cross Sales Bpo Voice Telecalling Inside Sales Bpo Sales Telemarketing Outbound Calling
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