Knowledge Management Associate
- Indus Valley Partners
- 2 - 4 years
- Noida, Gurugram
- 8 months ago
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Job Description
KM Process Ownership: Assist in embedding KM practices into the project
lifecycle by working closely with PMO, Product, Support and Consulting
teams
Repository Management: Maintain and update internal knowledge
repositories across verticals Consulting, Managed Services,
Implementation, and Support
Documentation Coordination: Work with business teams to build
processes that ensure timely creation, standardization, and structuring of
project documentation (e.g., specs, SOPs, playbooks, troubleshooting
guides)
KM SPoC Support: Act as a liaison with Project KM SPOCs to track
document readiness and sign-off across the project lifecycle
Content Structuring: Support creation and ongoing maintenance of
document templates, checklists, and guidance materials for internal and
client-facing use
Process Mapping & Gap Analysis: Analyze existing documentation
processes, identify gaps, and recommend improvements
Cross-Team Collaboration: Collaborate with business analysts, product
owners, and support leads to capture reusable knowledge from projects
and client engagements
KM Adoption & Training: Assist in internal awareness initiatives, training
programs, and engagement drives to promote KM practices
Data & Metrics: Design, track and report documentation health and KM
metrics to senior stakeholders
Tool Integration: Support knowledge integration with tools like Google
Drive, Jira, Confluence, and Zendesk, working closely with IT as needed
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: Management ConsultingRole: Associate / ConsultantEmployement Type: Full timeContact Details:
Company: Indus Valley PartnersLocation(s): Noida, Gurugram
Keyskills: hlookup km conditional formatting confluence analytical consulting documentation pivot table google drive vlookup knowledge management research excel zendesk strategic thinking advanced excel word data entry powerpoint internet email communication skills jira ms office
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Indus Valley Partners
ndus Valley Partners, an Award winning Technology Product Software & Consulting Organization focused on the Capital Markets Domain with clientele of large alternative Asset Managers, Proprietary Trading desks of banks and the Investment banks themselves. Founded in 2000 we have pioneered a globa...
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