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Customer Support Representative @ Sutherland

Home > Voice / Blended

 Customer Support Representative

Job Description

Interested candidate can share your updated resume to jo************r@su*************l.com


Role & responsibilities


  • Provide voice based support to international customers.
  • Handle and resolve customer queries effectively and efficiently
  • Comfortable working in 24/7 rotational shifts
  • Adhere to process requirements and achieve performance targets

Preferred candidate profile

  • Excellent English communication skills
  • Comfortable in a fast-paced, dynamic work environment
  • Team player with a positive and professional attitude
  • Comfortable to work in rotational shifts
  • Comfortable to work from office for the first three months

Benefits

  • Lucrative performance based incentives
  • One way cab facility provided
  • Work life balance with 2 rotational weekly offs
  • Work from home after 3 months

Interested candidate can share your updated resume to jo************r@su*************l.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   International Voice Process BPO Fresher Hiring Voice Process International Voice International BPO International Calling

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₹ -4 Lacs P.A

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Sutherland

Sutherland Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. One of the l...