Network Support Engineer
- Lenskart
- 3 - 6 years
- Noida, Gurugram
- 12 months ago
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Job Description
- Responsibilities:
- Diagnose and troubleshoot wireless, security, and switching issues reported by Cisco Meraki customers and partners.
- Install, configure, maintain, and troubleshoot Cisco routers/switches, Ubiquity routers / controllers / switches / APs , SonicWall firewalls, and Windows/Linux servers.
- Manage Active Directory, file replication server, and monitor network performance.
- Attend networking events to maintain a high social quotient.
- Design and implement new solutions to improve the resilience of the current network environment.
- Requirements:
- Bachelors degree in computer science, information technology, or similar field of study with a focus on network engineering.
- 3 to 6 years of experience as a Network Support Engineer with expertise in wide area network (WAN) and administering Cisco Unified Communications Manager and Unity Connection.
- Skills in L2VPN, EDR, and GIAC certification as an ISO-17799 specialist.
- Experience supporting and testing LANs, VLANs, WLANs, VPNs, NAT devices, and/or DHCP servers.
- Strong knowledge of LAN/WAN, VLANs, VoIP, AAA/TACACS, EIGRP, and Cisco ACLs.
- Relevant certifications from Microsoft, Citrix, VMware, HP, Cisco, or EMC are preferred.
- Skills:
- Proficiency in English and excellent communication skills.
- Strong understanding of networking and web technologies.
- Familiarity with cloud, distributed systems, databases, and networking protocols.
- Ability to articulate technical matters clearly and concisely to third parties.
- Experience with monitoring network performance and making necessary adjustments.
- Preferred Skills:
- Knowledge of C/C++, Linux OS, embedded systems development, JavaScript, Node JS, and routing protocols.
- Security certifications like CISSP, CISM, GIAC, CEH, etc.
- Prior experience with packet generators, Ethernet, WiFi, IoT, DSL, PON, and VPN technologies.
- Desired Skills:
- Expertise in configuring and troubleshooting Cisco VoIP phone systems.
- Managing network security with devices like Cisco ASAs, SSL VPNs, etc.
- Conducting wireless surveys and working with wireless networking technologies.
- Creating and documenting engineering network interoperability test plans.
- Additional Information:
- The ideal candidate should possess a high level of critical thinking, problem-solving skills, and attention to detail.
- Ability to collaborate with team members to resolve network outages and complex issues efficiently.
- Experience in customer support and handling technical queries effectively
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: IT Network - OtherEmployement Type: Full timeContact Details:
Company: LenskartLocation(s): Noida, Gurugram+ View Contact
Keyskills: VMware C++ Linux Ethernet LAN Active directory Network security Windows microsoft Technical support
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