Previous experience managing a team of housekeeping employees through motivation, coaching and development. The ability to anticipate customer needs, change goals and direction quickly and multitask Working knowledge of rooms management systems. Advanced knowledge of Housekeeping process and procedures. Proven experience supervising housekeeping departments of 15+ employees. Ability to maintain a budget Proven excellence in customer service. Capable of using independent judgment/solid decision making skills ability Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
