As an Solutions Engineer (SE) in NetApps Sales function, you are responsible for providing pre-sales for selling NetApps Products & Services to existing and potential customers. You will utilize your excellent technical and relationship building skills in working with Customers, ISVs, Partner ecosystems and sales to ensure that optimum solutions are proposed to the customers.
The Solutions Engineer is required to have a deep understanding of end-to-end customer operations and work as a consultant to customers in identifying key business challenges and position the right technology solutions and data management solution/service to address those business challenges. The Solutions Engineer shall also work on long-term strategies to improve customer business operations through data management tools and services delivering continuous value to customers business. The SE is also required to work closely with various alliance partners and provide best of breed joint solutions to the customers.
Job Requirements
Hybrid Cloud, Storage and data management solutions expertise.
Experience working in a high engagement customer facing role.
Strong expertise in Technical Pre-Sales.
Excellent written and verbal communication skills.
Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
Account management and project management skills.
Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Travel to the prospective customers sites & locations as necessary
Hybrid cloud solution expertise and Public cloud certifications would be added advantage.
Education
12+ Years of relevant experience working in a high engagement customer facing role.
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Customer EngagementEmployement Type: Full time