Network Engineer - L1 - Mumbai,Mumbai Suburbs @ Netmagic It Services

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Network Engineer - L1 - Mumbai,Mumbai Suburbs

Netmagic It Services
1 - 3 years
Mumbai
6 years ago
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Job Description

Role: Network engineer - L1

Experience :1 to 3 Years

Location:Mumbai (Chandivali)

JD:

Working in a 24 X 7 Environment (NOC)
Monitoring, troubleshooting & management of networking devices & appliances.
Extending technical support for clients over email, portal and phone
Follows agreed procedures, performs simple installations, replaces consumable items, and checks correct working of installations, and documents and reports (shift reports) on work done.
Receives and handles requests for service, following agreed procedures. Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records.
Ensure that the tickets are raised, updated and closed within SLA and ensure timely escalations.
Following up with vendors, service providers & partners hardware & software whenever required & resolve issues by minimizing downtimes
Generation of various weekly & monthly reports

Job Classification

Industry: Telcom, ISP
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Netmagic It Services
Address: C Wing, Lighthall Hiranandani Business, Park, Saki Vihar Rd, Chandivali, Mumbai City, MUMBAI, Maharashtra - 400072,India
Location(s): Mumbai
Website: http://careers.netmagicsolutions.com

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Keyskills: Network Engineering Networking Routing CCNA CCNP Switching

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Netmagic It Services

NETMAGIC IT SERVICES PRIVATE Limited Netmagic, an NTT Communications company, is IndiaÃƒÂ¢Ã¢â€šÂ¬Ã¢â€žÂ¢s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered i...

Network Engineer - L1 - Mumbai,Mumbai Suburbs @ Netmagic It Services

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