Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Team Leader Inside sales @ Matrimony com

Home > Sales Support & Operations

 Team Leader Inside sales

Job Description

Job description

Designation : Team Lead / AM / DM

Location : Kochi ( Ravipuram )


Roles and Responsibilities

  • Manage a team of associates to achieve sales targets, ensuring effective communication and collaboration among team members.
  • Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity.
  • Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations.
  • Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth.
  • Ensure compliance with company policies and procedures while handling customer escalations effectively.

Desired Candidate Profile

  • 4-9 years of experience in Sales as a Team Leader / Team Manager
  • Proven track record in managing teams towards achieving sales targets.
  • Strong understanding of KPI analysis and its impact on business outcomes.
  • Good communication skills for effective conflict resolution and negotiation.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: Matrimony com
Location(s): Kochi

+ View Contactajax loader


Keyskills:   Telesales Inside Sales Academic Sales Edtech Target Achievement B2C Sales B2B Sales Educational Sales Upselling Lead Generation Outbound Sales Edutech Cold Calling Team Leading

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Inside Sales Executive

  • Accenture
  • 1 - 3 years
  • Noida, Gurugram
  • 13 days ago
₹ -6 Lacs P.A.

Sales Operations Specialist

  • Accenture
  • 7 - 11 years
  • Bengaluru
  • 21 days ago
₹ Not Disclosed

Inside Sales Executive

  • Accenture HR Inderjeet
  • 1 - 5 years
  • Hyderabad
  • 1 month ago
₹ 2.75-5.5 Lacs P.A.

Sales Operations Specialist FMCG - Night Shift

  • Capgemini
  • 5 - 10 years
  • Chennai
  • 2 mths ago
₹ 5-13 Lacs P.A.

Matrimony com

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3600 associates serve close to 4 million members. The company provides both ...