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Customer Service Executive @ Policybazaar

Home > Voice / Blended

 Customer Service Executive

Job Description

Interested candidates can share their CV to Zoya Hasan on 9818058*** or can mail on zo******n@po*********r.com


Job Location - Gurgaon, Haryana

Salary - 2.5LPA to 4LPA

Interview Mode - Face2Face


What would be the roles and responsibilities

  • Providing complete information about the product to the customer.
  • Solving all product or service related issues of the customers.
  • Preparing the Customer Service Guidelines
  • Keeping a Record of the Customers
  • Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.
  • Making products and services reports by collecting and analysing the information provided by the customers.

What we are looking for in a candidate

  • Should be Confident & Dynamic.
  • Should have a bent towards Sales.
  • Excellent interpersonal and listening skills
  • Good persuasion skill.
  • Should be efficient in converting customer interest into sales.
  • Good negotiation skills.
  • Team Player
  • Quick learner, creative and achiever.
  • Passionate about work output

Desired Skills and Experience

SSC or higher education.

  • Fresher or Experience
  • Ability to communicate effectively Hindi & English language.
  • Basic computer skills.

What do we offer?

  • Amazing work culture.
  • Complete Day shift.
  • 6 Day working
  • 1 Roster off
  • Unlimited Incentives
  • Good opportunity for career progression.
  • GMC- Group medical coverage
  • Gratuity is paid as per applicable law which is over and above total offered CTC

Regards

Zoya Hasan

Hiring Team PolicyBazaar

9818058***

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills:   Customer Service Inbound Process Blended Process Handling Customer Queries Customer Calling Solving Queries Inbound Calls Voice Process Query Resolution Customer Relationship Customer Support Customer Care Customer Retention Customer Handling

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₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com