Renewal Manager, Hospitality Cloud @ Cvent

Home > Enterprise & B2B Sales

Renewal Manager, Hospitality Cloud

Cvent
3 - 8 years
Noida, Gurugram
9 months ago
Email to a friend
Report this job

Job Description

In This Role, You Will:

We are looking for an experienced and highly motivated Renewal Manager to join our team with a focus on successfully managing client renewals with our Hospitality Cloud division, the Cvent business unit responsible for selling our Supplier Venue Solutions portfolio. The ideal candidate will drive retention and customer loyalty, grow current client revenues, and help foster customer relationships.

This will be the point of contact for assigned renewal customers that will negotiate and close renewals as well as find addition opportunities for Cvent to engage within these clients when applicable. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives as well as assisting and account managers with the same urgency.

- Work with Account Managers to maintain and expand Cvent customer footprint

- Leveraging a renewal framework, you will focus on closing contract

renewals among Cvents streamlined customers

- Present products and services information to all accounts

- Build rapport with customers via phone conversations

- Set aggressive goals for annual revenue achievement against each account

- Accurately forecast sales opportunities via pipeline report

- Monitor and report renewal activity within Salesforce.com

- Handle customer renewals to prevent contractual gaps

- Escalate customer questions and issues to the appropriate support teams and oversee the project through to conclusion

- Perform other duties as assigned

- Ensure customer issues are acknowledged and resolved within 24 hours

Here's What You Need:

- Bachelors degree is required (strong academic performance is desired)

- At least 3+ years of experience in a customer-facing, B2B, revenue-generating role (more is welcomed)

- Experience selling or managing accounts in SaaS/technology/hospitality space a plus

- History of exceeding sales goals is highly desired

- Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function

- This is not a technical position; but relevant experience might include selling digital marketing solutions, hospitality software, and travel and meeting planning services

- Experience working in the Event Management industry a plus

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Cvent
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Relationship management Hospitality Event management Customer satisfaction MICE Account management Digital marketing Event marketing Revenue generation Software solutions

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Senior Product Specialist | SAP Sales Cloud Devanahalli

SAP Servers Tech

5 - 9 years

Bengaluru

11 days ago

₹ Not Disclosed

Cortex Cloud Sales Specialist

Palo Alto Networks

14 - 19 years

Mumbai

6 days ago

₹ Not Disclosed

Cortex Cloud Sales specialist

Palo Alto Networks

10 - 15 years

Bengaluru

20 days ago

₹ Not Disclosed

Cortex Cloud Sales Specialist

Palo Alto Networks

14 - 19 years

Mumbai

20 days ago

₹ Not Disclosed

Cvent

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...

Renewal Manager, Hospitality Cloud @ Cvent

Home > Enterprise & B2B Sales