Customer Care Executive - Back office @ Infovision

Job Description

You would be responsible for the back-office operations 

What you'll do-

• Maintaining customer record
• Processing of orders received
• Overseeing the customer service process.
• Resolving customer complaints
• Understand the Product Line to explain to customers
• incorporating online updations
• Follow up for renewals
• Establishing a positive rapport with all clients and customers via phone
• Prepare MIS 

What we need-

• Any graduate with good English communication to reply to customers by email and Phone.
• Proficient computer skills (MS Word, Excel, etc)
• Working from office.
• Keenness to understand the product

 

Salary - 2.25 - 2.5 Lac PA plus Incentives

Office Timings - 10AM -6 PM

Candidates residing  Near Dwarka (West Delhi Area) will be preferred

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Technical Support / HelpdeskBack Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Customer Care Executive - Back office

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Keyskills:   mis reporting customer service operations customer care back office support online stock management ms office publishing services back office operations mailing lists