Professional Services Consultant 3
- Adobe
- 6 - 9 years
- Bengaluru
- 11 months ago
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Job Description
Workfront Consultant is primarily responsible for ensuring the success of Workfront customers by efficiently assessing, crafting, implementing and configuring work management solutions using the Workfront platform.
This role requires a hands-on technical, results-oriented practitioner with a deep business process and integration consultative focus. In addition to implementation consulting expertise, this role requires a guiding approach that increases solution adoption, adds business value, and ultimately optimizes the implementation process to improve the client experience, growing satisfaction and retention.
What youll Do
- Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
- Lead technical discussions with customers throughout project delivery
- Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to craft and implement integrated solutions for the customer
- Be responsible for technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
- Solve technical issues by confirming the validity of the problem and providing validated solutions
- Provide post-deployment technical support for issues related to customer integrations
- To assess integration needs/requirements, determine solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
- Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc) and identifying vital Workfront configuration to support the integration approach.
- Bachelor s degree with + years of overall experience in Software development.
- Proven ability in client facing integration and/or implementation work (integration, software development, networking, operations, etc)
- Strong communication skills and partner management
- Proficient with Workfront Fusion or Dell Boomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
- Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
- Familiarity with relational databases / SQL
- Experience with Data migration from previous client tools & systems
- Deep technical, analytical, and troubleshooting skill
- Ability to prioritize challenging tasks in a fast-paced, dynamic environment
- Experience implementing solutions in a SaaS-based environment
- Experience implementing solutions for enterprise systems of record (eg, ERP, HCM/HRIS, SFA/CRM, etc)
- Experience working with 3rd party software integrations
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: AdobeLocation(s): Bengaluru+ View Contact
Keyskills: ERP Javascript PHP Presales HTML Troubleshooting Technical support SQL CRM Python
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