Manager Inside Sales
- Adobe
- 4 - 7 years
- Kolkata
- 2 years ago
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Job Description
- Leading the team by coaching, mentoring & motivating the team with a high level of EQ & becoming a trusted leader for the team.
- Should possess strong collaboration skills, as the Digital Sellers leverage other teams for their own success.
- Driving the highest level of performance from the team at the same time role modelling & instilling Adobe values in the team.
- Building knowledge of Adobe products and services - their features, benefits, prices, and additional services.
- Developing ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
- Working with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute. Analyze business goals, customer & agent data & daily reports to find areas of continuous improvement.
As Sales Professional:
- The Adobe Manager will manage a set of sellers and will be accountable to help identify, drive & close revenue from existing Adobe Direct customers .
- Will be responsible for leading the more connect per seller and more per connect GBD philosophy.
- Will be responsible for developing account penetration strategies, identifying business opportunities by creating and implementing campaigns (phone/email)
- You will help consolidate feedback from team, to identify and capture customer journeys and present / implement proposals to nudge the stalled ones.
- You will drive sales management with a more rigorous, focused and metrics-driven approach to streamline sales processes, increase productivity, manage pipeline, forecast and drive desired sales behaviors to achieve the future state.
- You will monitor, coach, and develop ways to coach the team to identify customer needs and pitch the relevant product benefits to complete a sale.
- You will accomplish GBD human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions.
- You will maintain a daily cadence of leads/ CTA touched; opportunities created and transactions.
- Define and Achieve Weekly, Monthly & Quarterly targets for the team both on the input & Output parameters.
What you need to succeed
- Demonstrated success in previous experiences with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
- Possess the art of successfully managing the team virtually, given that we are a remote sales team.
- Demonstrated ability to be a quick learner.
- Should know how to motivate and lead the team to build skills on new Adobe Solutions
- Ability to compile & analyze complex data , translate the results into actionable deliverables and present in digestible form to the entire organization.
- Willingness to work across shifts.
- Advanced knowledge of Sales Operations, Technology used in Digital sales.
- Thought leadership on Sales, Customer Success, and Subscription management.
- Post graduate with over 10 years of experience in Field Sales and/or Digital Sales
- Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
- Proven ability to communicate and present to management new ideas, proposals and feedback to move the business forward.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Business Development Manager (BDM)Employement Type: Full timeContact Details:
Company: AdobeLocation(s): Kolkata+ View Contact
Keyskills: Market development Digital media Penetration Telesales HR Digital marketing Adobe Counselling Analytics SQL
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