Application Support manager (Shift Manager) - DWH
- Smartavya Analytica
- 10 - 15 years
- Mumbai
- 1 month ago
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Job Description
Job Description :
Datawarehouse (DWH) Application Support Manager (Shift Manager)
Overall Experience: 10-15 years
Role Mix: Technical, Client and Team Management
Domain: Data Warehouse
Location: Mumbai, BKC
Summary:
1. The DWH Applications Support Manager is a production support organization role.
2. Candidate should be well verse with DWH, ETL and Reporting sub areas of Data
Analytics Domain
3.Responsible for technically managing a team of L1/L2/L3 ETL engineers
engaged in 24*7 monitoring, support of ETL/Data applications, jobs, and other ETL
workflows.
This role manages the team to ensure that all support or service requests are
dealt with according to the agreed procedures.
Should communicates and negotiates with stakeholders and external parties on application support related matters.
Reviews periodic reports on the issues raised and resolved and identifies trends of
issues raised.
Working Hours: Rotational Shift
Key Responsibility Areas:
1. Team Management of 12-15 production ETL Engineers. The tools are mix of Informatica,
SQL, Hadoop CDP and similar.
2. Shift Management, Team Roster, ETL Technical Issue Management, Client Management,
Production Support Calls and Escalation Management
3. Support the team in Issue Triaging, Root cause analysis, Communication Management
4. Support the team in ETL Job Lineage, Data Lineage, Data Models, and other technical
areas of Data warehouse management.
Technical Proficiency:
1. Any of ETL tools like Informatica, Datastage or similar
2. Big Data Hadoop Support Experience is a plus
3. Orchestration Scheduling tools like: Control M, Autosys, Airflow or similar
4. SQL, DWH skills
Please share your updated resume at an****d@sm************a.com for smooth and faster interview process.
Total experince:
Location:
If not residing in Mumbai, are you comfortable to relocate to Mumbai:
CTC:
Expected CTC:
Offered CTC, if any:
Notice period/ LWD:
Are your comfortable for rotational shift:
Regards,
Ankita
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Production, Manufacturing & Engineering
Role Category: Operations, Maintenance & Support
Role: Operations, Maintenance & Support - Other
Employement Type: Full time
Contact Details:
Company: Smartavya AnalyticaLocation(s): Mumbai
Keyskills: Application Support Informatica Unix shift manager Incident Management SQL
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