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Infosys hiring customer/technical salary upto 7lks

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 Infosys hiring customer/technical salary upto 7lks

Job Description

Roles and Responsibilities

  • Handle customer calls to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

  • For freshers 35k
  • Experienced:45k
  • call Po**a@98*******4
  • call ma***h@78*******9
  • call an***a@78*******0
  • call in*u@78*******6

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Infosys hiring
Location(s): Bengaluru

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Keyskills:   associate executive Education bpo CSR Query Calls Calling Process Inbound Customer Support CSE Escalations handling Complaints Voice customer International Resolution

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₹ -7 Lacs P.A

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Infosys

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