About us: Hiver gives teams the simplest way to deliver outstanding and personalized customer service
As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use
Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale
We re a top-rated product on G2 and rank very highly on customer satisfaction
At Hiver, we obsess about being world-class at everything we do
Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers
We re profitably run and are backed by notable investors
K1 Capital led our most recent rou of $27 million
Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator
Opportunity:We are seeking a dedicated and detail-oriented QA Intern to join our dynamic team in Bangalore
This role is ideal for individuals who are passionate about quality assurance and are eager to develop their skills in a supportive and innovative environment
We are committed to fostering a diverse workplace and encourage applications from all qualified candidates, regardless of gender, background, or experience
You will be working on: Assist in the development and execution of test plans and test cases to ensure software quality
Participate in the identification and documentation of software defects and issues
Collaborate with cross-functional teams to understand requirements and provide feedback on software functionality
Contribute to the continuous improvement of QA processes and methodologies
Support the team in maintaining testing environments and tools
Expected Outcomes : Demonstrate a solid understanding of testing principles and methodologies by successfully executing assigned tasks
Effectively communicate identified issues and collaborate with team members to ensure timely resolution
Contribute to the enhancement of team processes, leading to improved efficiency and software quality
Gain hands-on experience with various testing tools and practices, preparing for future career opportunities in quality assurance
We are looking for0 to 2 years of experience in software testing or a related field (freshers are welcome to apply)
Basic understanding of software testing concepts and methodologies
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Familiarity with any programming or scripting language is a plus
Job Classification
Industry: IT Services & Consulting Functional Area / Department: Engineering - Software & QA Role Category: Software Development Role: Software Development - Other Employement Type: Freshers