Virtual Drive For Infosys customer/technical salary upto 6lks @ Walkin Drive

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Virtual Drive For Infosys customer/technical salary upto 6lks

Walkin Drive
0 - 5 years
Bengaluru
8 months ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
For freshers 35k
Experienced:45k
call ad**i@77*******9
call Po**a@98*******4
call in*u@78*******6

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Walkin Drive
Location(s): Bengaluru

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Keyskills: associate executive Education bpo CSR Query Calls Calling Process Inbound Customer Support CSE Escalations handling Complaints Voice customer International Resolution

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₹ -7 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Walkin Drive

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Virtual Drive For Infosys customer/technical salary upto 6lks @ Walkin Drive

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