Product Advisor/Select Service @ Sygnific services

Job Description

Tele Sales; Sales; Upsell; Customer service; Renewals;

Customer Assistance: Engage with customers to understand their needs and preferences through effective communication. Ask relevant questions to gather information and ensure a thorough understanding of their requirements.

Product Knowledge: Develop a deep understanding of the products or services offered by the company. Stay up to date with the latest features, specifications, pricing, and any special promotions or offers. This knowledge will enable you to provide accurate information and make informed recommendations.

Recommendation and Consultation: Based on the customer's requirements, provide personalized recommendations by showcasing the features and benefits of different products or services. Explain how each option aligns with their needs, and address any concerns or questions they may have.

Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products or services that complement the customer's chosen selection. This involves understanding the customer's needs and suggesting relevant add-ons or upgrades that enhance their overall experience.

Product Demonstrations: Conduct product demonstrations to showcase the features and functionality of selected products. This may involve providing hands-on experience or using multimedia presentations to highlight key aspects and benefits.

Location-Andheri

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Keyskills:   customer service sales product advisor product demonstrations