We are looking for an experienced SAP FSM Consultant to join our SAP practice. The ideal candidate should have a strong understanding of SAP Field Service Management, integration with SAP S/4HANA or ECC, and experience in customer service processes.Key Responsibilities :
- Implement and configure SAP FSM based on business requirements
- Integrate SAP FSM with backend SAP systems (S/4HANA, ECC)
- Design end-to-end service processes for field operations including dispatching, scheduling, mobile access, and reporting
- Work closely with stakeholders to gather requirements and translate them into functional specs
- Provide support during all project phases: blueprinting, realization, testing, go-live, and hypercare
- Train end-users and support change management
- Collaborate with technical teams for data integration and custom developmentsTechnical Skills Required :
- Strong experience in SAP Field Service Management (FSM)
- Knowledge of SAP Service Cloud and C/4HANA is a plus
- Experience with SAP FSM mobile app configuration
- Integration experience with SAP ERP (S/4HANA/ECC) using SAP BTP, PI/PO, or CPI
- Familiarity with FSM Core, Planning & Dispatching, Smartforms, and SmartflowFunctional Knowledge :
- Field service operations
- Work order management
- Resource planning and dispatching
- Customer service processes
- Asset managementQualifications :
- Bachelors Degree in Computer Science, Engineering, or related field
- SAP Certification in FSM or C/4HANA is a plus
- Strong communication and documentation skillsNice to Have :
- Experience in Utilities, Manufacturing, or Telecom domain
- Knowledge of FSM analytics and reporting
- Familiarity with Agile or Scrum methodologies
Keyskills: SAP FSM SAP ECC S/4 HANA S/4HANA ECC SAP PO SAP Implementation SAP PI
Forward Eye Consulting is a startup that provides digital learning, digital marketing, and digital enterprise solutions.Â