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Non Voice Process Executive @ Fortune Global

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 Non Voice Process Executive

Job Description

Roles and Responsibilities

  • Provide exceptional customer service to clients through email support.
  • Handle client queries and resolve issues in a timely manner.
  • Maintain accurate records of all interactions with clients using CRM software.
  • Collaborate with team members to achieve process goals and objectives.
  • Stay updated on product knowledge and industry trends.

Desired Candidate Profile

  • 0-1 ye in non-voice processes (email support) preferred but not mandatory.
  • Only BCOM.BBA AND BMS
  • Bachelor's degree in any specialization (B.Com).
  • Excellent written communication skills in English; ability to communicate effectively via email.
  • Proficiency in MS Office applications (Word, Excel, PowerPoint).
  • Fresher also Eligible

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Tech Support - Non Voice
Employement Type: Freshers

Contact Details:

Company: Fortune Global
Location(s): Mumbai

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Keyskills:   Non Voice Process International Non Voice Healthcare Bpo US Healthcare Non Voice Bpo Non Voice

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₹ 1.5-3 Lacs P.A

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Fortune Global

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