Mega Walk-in Drive For Customer Service Representative(Voice Process)
- Teleperformance
- 1 - 4 years
- Chennai
- 27 days ago
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Job Description
Mega Walk-in Drive for KANNADA Customer Service Representative (Voice Process) | Date for Walk-in - 17th May, 2025
********Strictly No Tamil speaking required as of now..********
Job Description:
We are recruiting candidates who can speak KANNADA & English for (Retention) voice process.
As a CRM Executive, you will be responsible for all aspects of the customer retention & loyalty process. You will manage campaigns across various channels Voice process, ensuring their timely execution. You will also play a crucial role in campaign planning, content creation, analysis, and performance optimization. The ideal candidate should be detail-oriented, creative, and able to deliver high-quality work.
Who we are:
Teleperformance (TP) is a French multinational business process outsourcing (BPO) company founded in 1978. It provides a wide range of digital business services, including customer care, back-office functions, and digital transformation services, to global brands. Teleperformance is a trusted partner to many leading brands, offering solutions that combine advanced technology with human empathy to enhance customer experience.
Job Details: Customer Service Executive
Process Type: Domestic Voice Process (KANNADA language)
Location: Chennai, Tamil Nadu
Work mode: Work from Office
Job Overview:
- Working Days: 6 Days | 1 Day Rotational week off
- Shifts: Day Shift
- CTC: Rs. 24,000/month
Eligibility Criteria:
- Bachelor s or Master s degree in marketing or a related field
- Experience: 1 year experience in Customer Service
- Languages Known: KANNADA & English
Competencies/ Skill set:
- Must have 1+ years of experience in customer support or in Retention
- Written & Verbal Communication in Malayalam & English
- Excellent interpersonal and analytical skills
- Good knowledge of handling customer queries & retain the existing customers.
- Willingness to be a team player and show initiative where needed.
Why Join Us?
1. Opportunity to work with a renowned International Brand
2. Growth potential in customer experience
3. Professional & supportive work environment
Date for Walk-in - 17th May, 2025
Interested candidates kindly Walk-In to the below address on 17th May, 2025, between 10.30 Am- 4.30 Pm.
Aadhar card is mandatory for Building access.
Address:
Teleperformance Global
4th and 5th 32 A and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Walk-ins
Contact Details:
Company: Teleperformance (TP)Location(s): Chennai
Keyskills: Retention Customer Service Bpo Customer Service Domestic Voice Process Bpo Voice Telecalling Collections Process
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Teleperformance
Teleperformance (TP) Teleperformance is a multinational company founded in 1978 with headquarters in France. They provide services for debt collection, telemarketing, customer relationship management, content moderation, and communication.
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