Content Design Specialist @ Idfc First Bank

Home > Content, Editorial & Journalism - Other

Content Design Specialist

Idfc First Bank
5 - 10 years
Mumbai
8 months ago
Email to a friend
Report this job

Job Description

Job Requirements

Role/Job Title: Content Design Specialist

Business: Service

Function/ Department: Customer Experience-Training

Roles & Responsibilities:

' Create content for New hire learning / Monthly refreshers

Update Training content basis new product/process launch or modification in any product or process

Create daily briefings and roll out

Create assessments and roll out on MS Teams/LMS to gauge understanding

Learner experience management

Participate and collaborate in concept development and design ideation for digital learning modules applying elearning principles, game based learning and interactive learning modules

Collaborate with BPRG/Product teams, stakeholders to align content to learning objectives, create instructionally sound and engaging learning opportunities & develop assessment tools

Work with Operations, SQ, BPRG and identify training needs for target audience

Provide exercise and activities that enhances the learning process

Create supporting material/media (audio, video, simulations, role plays, games etc)

Secondary Responsibilities:

'Technical requirement - Should have understanding of the emerging applications of instructional design/content/multimedia, instructional technology and trends in online education and implement improvements

Key Success Metrics:

New Hire Training Throughput, Mock Call Evaluation, Learning Curve, OJT performance

Floor Refresher Refresher Efficacy

Updates/ Changes Effective and timely coverage

Training Content Most updated & relevant content

FCR/NPS

Job Classification

Industry: Banking
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content, Editorial & Journalism - Other
Role: Content, Editorial & Journalism - Other
Employement Type: Freshers

Contact Details:

Company: Idfc First Bank
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: digital blogs content editing seo writing media video content instructional design creative writing content development blog writing concept development article writing copy writing design content writing training content web content writing ideation seo social media

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 5-8 Lacs P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Content Moderator - Regional Language (HR Radha)

Wipro

0 years

Hyderabad

1 month ago

₹ Not Disclosed

Content Developer - Experienced Only - Salary 9.5lpa Exp. 3 Year Min.

Demographic

3 - 8 years

Delhi, NCR

20 days ago

₹ 5-14 Lacs P.A.

AI Content Moderator - Excellent communication skills

hindustan recruitment

1 - 3 years

Delhi, NCR

1 month ago

₹ -4 Lacs P.A.

Genpact is Hiring For Content Moderation For Hyderabad _ Marwari

Genpact

0 - 2 years

Indore

2 mths ago

₹ Not Disclosed

Idfc First Bank

How to Apply:\n\nTo schedule your interview call or send your CV through WhatsApp\n\nContact Us: HR Shruti - 7030022495

Content Design Specialist @ Idfc First Bank

Home > Content, Editorial & Journalism - Other